| 1)
Were you aware that US Pest installs closed crawlspace systems, provides mold prevention services, mosquito misting systems, and is a spray foam insulation contractor as well as a provider of pest and termite control? |
|
Yes |
|
No |
|
I knew about some of these services, but not all |
| 2) What US Pest services are you currently taking advantage of (select all that apply)? |
|
Pest control |
|
Termite protection |
|
Mold prevention |
|
Mosquito misting |
|
Energy saving spray foam insulation |
|
Energy saving Closed Crawlspace |
| 3)
How satisfied are you with the service you received? |
|
Very satisfied |
|
Somewhat satisfied |
|
Not satisfied |
| 4)
How likely are you to buy from US Pest again or try one of our other services? |
|
Very Likely |
|
I might |
|
Not Likely |
| 5)
How likely are you to recommend US Pest’s services to others? |
|
Very Likely |
|
I might |
|
Not Likely |
| 6)
In what ways can we improve and make your experience with US Pest more enjoyable? |
|
|
| 7)
What factors, if any, lead to a less enjoyable experience for you? |
|
None |
|
Lack of punctuality or missed appointment |
|
Failure to perform promised services as expected |
|
Failed to correct problem or concern |
Other
|
| 8)
In your opinion, does US Pest offer competitive prices? |
|
Yes, the pricing is fair and competitive |
No, I have encountered better pricing with equivalent service and quality
|
| 9)
How satisfied are you with our company overall? |
|
Very satisfied |
|
Somewhat satisfied |
|
Not Satisfied |
| 10) Can we include you on our customers only newsletter e-mail list which will include valuable coupons, information about upcoming events, and new service offerings? |
Yes, include me on the newsletter – US Pest’s best way to communicate
important information about my service to me |
|
No, do not include me |
| 11)
I would like to learn more about the following services (select all that apply): |
|
Energy saving closed crawlspace systems |
|
Energy saving spray foam insulation |
|
Mosquito misting systems |
|
Termite prevention |
|
Pest management |
|
Mold prevention |
|
None |
Additional Comments:
|
|
|
